To collect from a store, community groups should operate from a registered food premise, the local authority that covers the address where the community group operates should be selected. As part of the sign up process we require that all groups operate from a registered food premise. If you aren’t registered, guidance can be found here.

After completing the application form, you’ll be ready to create a collection schedule, choosing from available slots at your local stores. This schedule will be visible for store colleagues, who will be ready to help meet you.

Yes of course. If you’re unable to make your slot please follow the link on the email to cancel which will alert the store you are no longer attending and the slot will be offered to another group in the area.

During the application process, community groups can opt for their groups contact details to be published on the Caboodle volunteer hub. By opting for the contact details to be shared this will allow potential volunteers in your community to view the community group details and connect directly with the group to understand how as a volunteer they can support.

Community groups should only select slots they can commit to, this will support store colleagues with an accurate schedule which community group is attending the store and when.

You can easily update your details at any time by logging into Caboodle and selecting the tab on the top of the page followed by selecting “update details” – but don’t forget to press save.

Regular collection slots will book these slots ongoing in your collection schedule whereas choosing one off collection slots will result in notifications when slots become available.

Yes – By visiting the volunteer hub and entering your postcode and the distance you can travel this will show which community groups have available volunteering opportunities. The contact details are available to allow you to contact the group directly.